STAY AWAY!!! COLD FOOD THAT SHOULD BE HOT FOOD. Dont go here for Thanksgiving!! WHAT A LET DOWN ONLY THING GOOD WAS THE BISCUIT! Cracker barrel STAY CLOSED ON HOLIDAYS!! BIG DISAPPOINTMENT Not sure how they justify a $17 plate when you literally get one tablespoon of each ingredient-- pictures on menu showed full portions. Oh and no gravy!! What the hell this is a mini meal. Nor did they offer you to eat your pie inside with coffee. What the hell. Manager was rude and not clean.
Not happy at all with food quality. "Over easy" eggs came to the table scorched and yolk broken. Hashbrown casserole and pancakes were cold. The server did actually go back and personally cook some fresh eggs for us, but they should not have been served in the first place. So, when we were paying ($36) for our breakfast, the cashier asked "how was everything"?! When we explained our experience, we were not invited to speak with management or offered any sort of discount or incentive to return.
Went for a late lunch at 3pm. Took a while to get menus, drinks. Our waitress was very nice, overwhelmed though. After ordering we waited well over an hour for our food before being informed some of our order was no longer available. Then we were told it was available but not yet cooked. This was at the hour and a half mark. Terrible customer service. Management was of no help, sent a young waitress to do her job.
Updated 11/1/23 11am, seated quickly and order taken quickly but food took a long time, over 1 hour. The food once we got it was MUCH improved over 2 yrs ago. ALL VERY GOOD! One issue with cheesecake pancakes which the server quickly remedied. It is so awfully loud though, hard to enjoy eating, next time maybe try seating outside. Veronica was our server and she did an outstanding job. AAA++++
I love this place and they're gift shop. They have the most prettiest unique gifts, my favorite place
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